With the pandemic in full swing, I’m doing all my shopping online, which means Amazon.com. I’ve placed a lot of orders with them and sometimes it feels like I’m getting a package everyday. I’m even ordering small stuff like bath puffs and antibacterial hand soap. Well, one of the orders wasn’t received on time, and the Amazon website said the orders were lost. I had the choice of getting a refund or a replacement order. I tried doing the replacement online but wasn’t able to, so I ended up chatting with some guy in India and getting a refund. Of course, the packages showed up yesterday, about five days late. Amazon Prime it’s not.
I’m on a live chat right now with another guy from India, asking him what I should do next. The easiest option is to charge my card again and reverse the refunds and I’m okay with that. They probably wouldn’t do anything if I didn’t contact them since it was only ~$15 but I thought it was the right thing to do to let Amazon know.
Now I’m thinking I should have ordered a new Macbook or something. 😀
=========
Just as I though. For $15, they’re just going to let me keep the products and the refund. Probably since it was their shipper that lost track of the package for a few days. Interestingly, the my first chat message was either lost or ignored and a different Indian guy helped me after I sent a “Hello?” message.
Pretty sure if the shipment was a Macbook, they would have tracked me down.
Life with chronic diseases 