Remember I bought a cheap metal watch band for my Apple Watch 6? Well, it broke within days. The fit of the band on my Watch was terrible. The metal ends stick out and would either get snagged on clothing. It also did not fit well in the watch band slots. When I tried to take it off again for a closer look, a small metal piece acting as the catch came off, exposing two small springs underneath. However, that means you cannot get the band back into the slot, so the metal band is now basically useless.
I did not deal with this earlier due to the transplant surgery. Evidently, you only get a month for returns. The watch band was from a third party seller but Amazon provided fulfillment services. For some reason, Amazon was unable to provide me with any contact information for the seller, so they were willing to take the defective product as a return. However, they also wanted a 20% restocking fee. This was my only recourse since I could not contact the seller to resolve the problem. Of course I complained on chat and the CSR is giving me credit for the restocking fee. She did let me know that this was a “one time courtesy” even though I spend thousands of dollars every year, and pay for a Prime account. That does not count for shit when it comes to a $3.40 restocking fee on a defective product, which Amazon has no seller contact info, and they are still selling the product. How does that even work?! I left a 1-star review for the product and talked some trash in the comment section regarding Amazon’s stupid policy. We will see if it gets approved and posted.
I commented on the previous post that more and more, the options for shopping is between an expensive product not made in China, and the cheapest crap that are made in China.
Life with chronic diseases 