My parents were supposed to move today. They called MoveCentral and scheduled the movers to come today. The move window was supposed to be from noon to 5:00 pm but we asked them to come as early as possible since Laguna Woods will not let moving trucks in after 4:00 pm.
So, at 12:30 pm we got a call from the driver/dispatcher saying they will not make it today since the morning job is running long and needs three more hours. My parents were up all-night packing and disassembling furniture (me too) so this really sucks. We called the original contact person, and the only option was to reschedule for tomorrow. They still will not give us the morning slot since that requires a four-hour minimum. We are not moving that much so no way will it take four hours. She also said something about not confirming the day before. My dad did get a voicemail and text, but since he was busy packing, he did not see them until midnight. She was trying to use that as an excuse, but why were we contacted about the no show today? Were we still scheduled for today without an explicit confirmation yesterday? So much conflicting information.
Anyway, I asked the moving contact to note the 4:00 pm deadline and have the driver/dispatcher call us if they run into another “emergency” tomorrow so we are not sitting at home waiting for no-show movers. I imagine they try to book as many customers as possible, take a deposit, and hope people will not cancel when they no-show. What a shitty business model.
I am 50/50 on whether they movers show up tomorrow in time to make the move. Zero trust.
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Update: 2/28/2022 1:42 pm
Movers are here. Showed up around 1:20 pm.
Last time we hired movers, they stole a box, probably during the “lunch break” they took while driving from old apartment to new house. They got some decent Japanese ramen bowls and a few bottles of Korean plum wine.
Life with chronic diseases 