Another Failed Libre 3 Sensor (updated)

After posting about a Libre 3 sensor falling off five days ago, another one partially fell off today. So out of three sensors, two failed to stay on my arm. I put them in the same places as the old Libre 2 sensors and those have stayed on well after three quick failures. I just replaced the sensor and will have to ask Abbott to send another replacement. Since the sensor is smaller, there is less adhesive to keep the sensor on my arm. The crazy things is that I have not even received the first replacement sensor and the second one already failed.

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When you activate a new sensor, you must scan it with your phone, much like the old Libre 2 sensor. It takes an hour to activate, and it has been a hour since I put in a new sensor after the previous one unstuck itself. Well, the new sensor is giving an error right away.

As I was typing, the sensor returned a value of 326, which is a crazy number. I have not had much food today, so I do not know why the number is so high. Then the screen quickly flashed and now it is showing an error again, and the reading I briefly saw disappeared.

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I just sent in another replacement request. I do not know if the response system is automated, or if a human is reviewing and approving each request. They must get a lot of these requests seeing how I have two failures in only three sensors.

I think I should use the third-party sensor sticker I bought for the Libre 2. They are very large and stick very well, but hard to remove without leaving lots of stick residue.

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Updated: November 20, 2023 @7:25 am

I got a call from Abbott this morning. It came with a strange caller ID, so I let it go to voicemail. When I called back, I connected pretty quickly, which is not typical of these automated call systems. The CSR basically asked me questions that I already answered on the service request form, and they are sending out another replacement sensor. I am not sure why they called since no added information was provided. There was also a survey at the end with very poor response times, so I was not always sure what question I was responding to. It asked for additional comments, but the system cut me off while I was still speaking so maybe that was just customer service theater. Regardless, I am getting a replacement sensor, and I am using adhesive patches again to hold down the sensors.

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