On Roche’s website for Accu-Chek, there are a lot of these correction notices. There was one for the Accu-Chek Guide, and several for the Accu-Chek Aviva. I looked up the serial number for my Aviva, and sure enough, it was included in the notice.
As I’m reading this, I’m thinking that they will send out a new replacement meter or something. The meter only costs $30; surely they want me to keep using it so I can keep ordering supplies. Nope.
Basically, it says to keep an extra battery and an extra glucometer around in case the meter dies. That’s pretty lame. Why keep using this meter if it will burn through expensive CR2032 batteries, or fail often enough to require a second meter? Look at the section titled Action taken by Roche Diabetic Care: we communicated the problem. That’s their fix? Hey, we told you your meter is busted. I didn’t include it in the screenshots but there is a section in the notice for Risk to Health and it says the problem may potentially lead to an adverse medical event or consequences. Wow!
For the record, I think I had to replace the battery once already but otherwise have no issues with the meter. Still, when I’m done with my current inventory of test strips, it’s going into the trash.
Life with chronic diseases 